Intranet adoption survey guidance
Intranet adoption survey guidance Background Adoption is an important area that often gets overlooked, in this post I discuss some guidance on reaching out to your users after launching your intranet. Connecting with your users and getting their opinion on the new tool will aid towards its adoption. Form their feedback you can assess what's working and what needs some work. Creating a survey as part of your adoption work is often not given the time or effort to be as useful a tool as it could be. Spend time developing a survey that will yield actionable results rather than gain responses that just tells you the users like or dislike the tool. Getting responses that have detail will help you evolve the intranet into a tool that continues works for users and improve adoption. Planning the survey When writing your survey consider what it is you want to discover from your respondents. Are you trying to identify why adoption is low? Or to identify areas of th...