Nick Cottrell

We've recently been looking at the different tools already available to aid organisations in their adoption journey. In my last post I reviewed the Champion Management Platform .  In this post I review another adoption tool called the Microsoft Teams Adoption Bot.  What is the Adoption bot? It is a Chatbot built using Power Virtual Agents and is a Microsoft open source tool available on GitHub. The bot can be deployed to your Teams environment and made accessible to the whole organisation to support adoption of the Microsoft tools. Once deployed users can add it to their app bar in teams. From here anytime the user has a question relating to the Microsoft 365 tools, then can ask the chatbot.  The chatbot will then provide an answer or using Power Automate post feedback or questions to a designated Teams channel. For a more detailed explanation and instructions on how to deploy take a look at the GitHub page here . There is also a short YouTube video by Mat...

Whether you call them Champions, Super Users, Power Users or Influencers they are a core tool in supporting adoption efforts across an organisation while you role out new applications and tools.  I've worked with many organisation's to help implement a Champions network, a group of upskilled individuals that can support their colleagues and evangalise Microsoft 365 within their teams or departments. Tracking who the champions are for your business is important to ensure you have the coverage required, so I often support organisation's by building some form of tracking list that can be used to track who the Champions are and also double as a resource to support the end users.  This can be a time consuming task but Microsoft have recently announced  The Microsoft 365 Champion Management Platform . This new solution is an application you can add to your tenant and add to a tab in a Microsoft Teams channel.  In this post I will take you through some of the features ...